Dan Duffy has joined the University of the Incarnate Word (UIW) as the new vice president for information resources. Duffy leads the Information Resources Division (IRD) comprised of the staff in the J.E. & L.E. Mabee Library, Instructional Technology, Institutional Research, Information Technology, and Web Development.
Duffy earned both his BS and MBA in computer information systems from Suffolk University in Boston, Mass., and is currently pursuing a doctoral degree in educational leadership from Seattle University. His experience in higher education began in undergraduate admissions and enrollment management, and eventually parlayed into administration and faculty roles at private and public institutions including Suffolk University, Bentley University, Dean College, University of Washington, Seattle University and Bellevue College. He has worked in the insurance, corporate and state government sectors as well as run his own information technology consulting company.
“I had a sense of the type of institution I was looking for and it really was a Mission focused one such as UIW,” said Duffy.
He seeks to continue enhancing the existing positive IRD partnerships with administration, faculty and staff across UIW’s multiple campuses, both physical and virtual, to better serve students. Duffy plans for the division to continue to develop opportunities for the library to thrive as the university’s academic core by defining a service catalog with a focus on educating the campus about library services and by efficiently integrating and supporting the libraries of all UIW campuses with main campus. He aims to continue Institutional Research’s acceleration of turning data into information that meets the expanding needs of UIW decision makers, especially in regard to the values of a Catholic education, and to establish a “data warehouse” in order to gain a 360 degree view of the student through all university data systems, thus enabling UIW to provide the appropriate services to support the student in their academic journey. He is overseeing the Web Development team’s redesign of UIW’s main website; implementation of a new Content Management System (CMS) to more easily and quickly communicate through university websites while continuing to mobile-enable university processes; and enhancement of the campus portal, My Word, to better meet the personalized needs of students, faculty, administration and staff. Duffy will also be involved in helping to finalize Information Technology’s movement of the university’s network and systems technology to a new Data Center to optimize governance frameworks and maintain protection of the university’s technology systems.
In terms of Duffy’s overall vision for IRD, he explained, “Internally, we will rely more and more on partnerships between our teams and extend those partnerships outward with the community to enhance the resources we provide students. IRD needs to partner with academic and administrative areas to serve our customer, the student.”
“And because I have run the gamut of higher education, I have an appreciation for the administrative, faculty, non-traditional and traditional student perspectives,” Duffy added. “And I strive to keep all of those in mind in moving forward with IRD.”